Thank you for shopping with us! We are committed to carefully preparing and shipping your order as quickly as possible.

Order Processing

• Orders are processed within 2–5 business days (Monday–Friday, excluding holidays).

• During new collection launches, sales, or holiday periods, processing may take up to 7 business days.

• Once your order has shipped, you will receive a confirmation email with tracking information (when available).

Domestic Shipping (United States)

We ship throughout the United States from Maui, Hawaii.
 

Standard Shipping

• Flat Rate: $7.95 USD

• Estimated Delivery: 3–7 business days after your order has been processed.

Free Shipping

• Enjoy FREE U.S. Standard Shipping on orders over $100 USD.

Please note that because we ship from Hawaii, delivery to some mainland U.S. destinations may occasionally take an extra 1–3 business days depending on carrier operations.

International Shipping

We proudly ship to many countries worldwide.
 

International Standard Shipping

• Flat Rate: $64.95 USD

• Delivery times vary by destination and local customs procedures.

  Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country's regulations. These charges are not included in your purchase price or shipping cost.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to update after your package has been scanned by the shipping carrier.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.

If your package is returned to us due to an incorrect address, refused delivery, or failure to claim the package, additional shipping charges may apply to resend your order.

Shipping Delays

While we strive to deliver every order on time, delivery estimates are not guaranteed. Delays may occur due to:

• Severe weather

• Natural disasters

• Holidays and peak shipping seasons

• Carrier delays

• Customs inspections for international shipments

• Events beyond our control

We appreciate your patience and understanding should these situations arise.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we cannot be held responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier directly and reach out to us—we'll do our best to assist you.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team. We're happy to help!